Terms & Conditions

1. Acceptance of Terms

By accessing and using the Rovina Painting website (rovinaspainting.com.au), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. About Rovina Painting

3. Services

Rovina Painting provides professional painting services including:

• Residential interior and exterior painting
• Commercial painting
• Cabinet refinishing
• Pre-sale painting
• Specialty coatings and repairs

All services are subject to availability and our acceptance of your project.

4. Quote Requests

4.1 Free Quotes

• All quotes provided through our website are free and non-binding
• Quotes are valid for 30 days from the date of issue unless otherwise stated
• Final pricing may vary based on site inspection and project scope changes

4.2 Project Acceptance

• We reserve the right to decline any project at our discretion
• Acceptance of a quote requires written confirmation from both parties
• A deposit may be required before work commences

5. Service Area

Our primary service area is Adelaide and surrounding suburbs in South Australia. Projects outside this area will be assessed on a case-by-case basis and may incur additional travel charges.

6. Website Use

6.1 Permitted Use

You may use our website to:

• Learn about our services
• Request quotes and contact us
• View our portfolio and testimonials

6.2 Prohibited Use

You must NOT:

• Submit false or misleading information
• Attempt to disrupt or hack our website
• Use automated systems to scrape content
• Violate any applicable laws or regulations

7. Intellectual Property

7.1 Ownership

• All website content (text, images, logos, design) is owned by Rovina Painting or licensed to us
• Our business name, logo, and branding are protected trademarks
• Project photos remain our property unless otherwise agreed

7.2 Portfolio Use

By engaging our services, you grant us permission to photograph completed work for portfolio and marketing purposes. If you prefer not to have your project photographed, please inform us in writing.

8. Accuracy of Information

While we strive for accuracy, we do not guarantee that:

• All website information is current or error-free
• Pricing displayed reflects final project costs
• Services shown are available at all times

Always confirm details directly with us before making decisions.

9. Limitation of Liability

9.1 Website Use

To the maximum extent permitted by law:

• We are not liable for any loss or damage arising from website use
• We do not guarantee uninterrupted or error-free website operation
• We are not responsible for third-party website content (linked sites)

9.2 Service Delivery

For painting services:

• Our liability is limited to re-performing defective work
• We maintain appropriate public liability insurance (details available on request)
• Claims must be made within 12 months of project completion

10. Payment Terms

• Payment terms will be specified in individual service agreements
• Accepted payment methods: Bank transfer, cash, card (if available)
• Late payments may incur interest charges
• Disputes must be raised within 14 days of invoice

11. Cancellation & Refunds

• Cancellations must be made in writing
• Deposits may be non-refundable if work has commenced
• Specific cancellation terms will be outlined in service agreements

12. Licensing & Compliance

Rovina Painting operates under:

• Builder's License BLD 328101 (South Australia)
• All relevant SA building and safety regulations
• Appropriate insurance coverage

Proof of licensing and insurance available upon request.

13. Dispute Resolution

13.1 Complaints Process

1. Contact us directly: Brodierovina@hotmail.com or 0401 976 328
2. We will investigate and respond within 7 business days
3. If unresolved, disputes may be escalated to:
   • Consumer and Business Services (SA): www.cbs.sa.gov.au
   • Building and Plumbing Industry Commission: www.bpic.sa.gov.au

13.2 Governing Law

These Terms are governed by the laws of South Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of South Australian courts.

14. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your personal information.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.